Attending an Appointment via a Video Consultation
PLEASE ONLY USE THIS SERVICE IF YOU HAVE BEEN DIRECTED TO DO SO BY THE GP or RECEPTION
If you've not used this service before see our patient leaflet: Patient Guide to Video Consult
To access the Video Consultation Waiting Room: Enter Waiting Room
**Note you must use Safari or Chrome as your browser**
Where deemed appropriate by one of the GPs we will arrange a consultation online via a video call.
Video calling is as convenient as a phone call, with the added value of face-to-face communication.
It can save you time and money, and brings your care closer to home.
Instead of travelling to your appointment, you enter the clinic’s online waiting area.
The practice is notified when you arrive, and your Clinician will join you when ready.
There is no need to create an account.
No information you enter is stored.
What do I need to make a video call?
A good connection to the internet
If you can watch a video online (e.g.YouTube) you can make a video call
A private, well-lit area where you will not be disturbed during theconsultation
One of these:
Google Chrome web browser on adesktop or laptop, or on anAndroid tablet or smartphone
Safari web browser on an Apple iMac, MacBook, iPad, or iPhone
Web-camera, speakers and microphone already built into laptops or mobile devices
Is it secure?
Video calls are secure; your privacy isprotected.
You have your own private video roomthat only authorised clinicians can enter.
How much internet data will I use?
You don’t use any data while waiting for a clinician to join you.
An Attend Anywhere video call uses a similar amount of data to Skype® or FaceTime®.
How much does a video call cost?
The video call is free
(except for your internet usage).
Where do I go to attend my appointment?
Go to: Kessington Medical Centre VC
Where can I get further information?
Go to: Information for Callers