Changes To Treatment Room Procedures Effective 2nd October 2023.
The Health Board have been introducing a new service to practices to allow Practice Nurses to treat more patients with complex needs. This service is called CTAC (Community Treatment and Care). This is a Scottish Government initiative, and has already started in most areas of Glasgow.
This service will be introduced to Bearsden & Milngavie Cluster practices on 2nd October 2023.
The practice is pleased to announce that three new nurses from this service will be complementing our existing nursing team.
The nurses will work 4 half day sessions per week on a rotational basis and will treat patients for specific procedures only. These procedures will include wound assessments, dressings, suture clip removal and injections. These procedures are going to be phased in over a period of months starting with wound assessments, dressings, suture & clip removal. However, in the future additional procedures may be added.
Our reception staff will no longer be able to make appointments for the above procedures. Patients requiring these procedures will be signposted by our reception staff to a single point of access contact number where they will be able to leave a message or speak to the CTAC admin team to arrange their appointments.
The CTAC service will always endeavour to give patients appointments in their own surgery, however this cannot be guaranteed. Depending on overall availability patients will be given an appointment at any one of the practices within Bearsden & Milngavie.
Patients attending a surgery for such appointments should report to the reception desk as they will not be able to use check in screens.
We trust that our patients will give this new service their full support.