Minor Ailments/Eye and Dental Problems
Most minor ailments can be dealt with by your pharmacist. If you have an eye problem, your first point of contact should be your optician, and for dental problems please contact your dentist.
Make A Standard Appointment?
Patients can normally book appointments up to four weeks in advance. Patients requiring a more urgent appointment will be seen within two days. A standard appointment is 10 minutes. If you have more than one problem you might wish to request a double appointment, otherwise your GP may not have time to deal with all of your problems. We shall try to offer you an appointment with the doctor of your choice but there may sometimes be a delay.
Please advise the receptionist the reason for your appointment. This allows them to try to ensure you see the most suitable member of the team.
If you have an issue that is likely to be muscular or joint related please ask for an appointment with Simon our Physiotherapist. He has joined our practice to help with the assessment and diagnosis of muscoskelatal problems. He can organise analgesia, investigations and onward referral to the community physiotherapy or orthopaedics as appropriate.
For those over 45 years of age, it is sensible to see the sister for a BP check every 5 years.
Emergency appointments are intended for urgent health problems that have to be dealt with within 24 hours. This may be an appointment with one of our practice nurses who will ask a doctor to see you if necessary. We are unable to guarantee a specific doctor for emergency appointments.
All patients who wish to sign up for ordering repeat prescriptions online, as well as booking appointments online, please ask a member of the reception team, who will be able to assist you to gain access to this service. Please be aware that due to security reasons, only requests from individuals themselves, over sixteen years of age, with a valid photo ID, will be processed.
Click here to login once you have your login details.
Please note: Initially you will only be able to book single appointments with a GP online, and some appointments with nurses. This is because not all appointment types are suitable to release for online booking. If you are a patient with complex medical needs, you will not be able to book an appointment online, as you GP needs to spend more time with you than the standard 10 minutes appointment slot, to ensure that your medical needs are addressed appropriately.
Please ensure that you endeavour to book an appointment with your own GP, as they are familiar with your medical history.
Late arrival for appointments result in surgeries running late and causes inconvenience to other patients.
If you are more than 10 minutes late for your appointment with the doctor or nurse, you will be asked to rebook your appointment.
If you are between 5-10 minutes late you may be asked to wait until the end of surgery to be seen or fitted in at a later time during the day at the clinician's discretion.